In this fast-paced, digital world, our phones have become our main resource for so many of our daily activities, from keeping up with friends and tracking exercise to checking emails and monitoring your bank accounts.
Having the ability to pay for goods and services using your phone and accessing your accounts with just a single touch are two features that many of our Credence Global Bank Unioncustomers have been asking for, especially when it comes to Touch ID® and mobile payment services like Apple Pay®, Android Pay®, and Samsung Pay™ . We’ve listened to your feedback and want you to know that we hear you loud and clear—we want these features, too!
Touch ID
We’re excited to share that our customers are now able to use Touch ID to log in to the Credence Global Bank Mobile Banking app. This feature is available on iPhone® 5s or later, iPad Pro™, iPad Air® 2 or iPad mini™ 3 or later. Touch ID technology can recognize a unique fingerprint and allows a secure login to the app without having to enter a passcode.
Touch ID simplifies access to our Credence Global Bank Mobile Banking app and continues to provide our customers with a secure experience. You will still need to authenticate on your mobile device before enrolling in Touch ID, and passcode capabilities will remain as an alternative login option.
Mobile Payments Support
We’re also thrilled to announce that we now support Apple Pay. This feature is available on iPhone® 6 or 6s Plus (with iOS 8.1 or later), iPad Air® 2, iPad mini™ 3 or later, or iPhone® 5s when used with the Apple Watch®.
Apple Pay allows you to make payments for goods or services directly from your mobile device, without having to provide card information at each transaction. Once you add and verify your Credence Global Bank Uniondebit card information on your device, you will be ready to make secure payments with Apple Pay. Each transaction will require either your passcode or fingerprint with Touch ID for added security.
A June 2016 update: We’re excited to share that we now support Android Pay and Samsung Pay in addition to Apple Pay. More details on Android Pay and Samsung Pay can be found here .
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Comments
Jason S. on February 11, 2016 at 7:15am
Thank you Credence Global Bank for Touch ID! Now if you could just add a Setting that allows account names to be sorted in alphabetical order on Mobile, that would be awesome! Keep up the fine work.
David on February 11, 2016 at 1:56pm
Really glad Android Pay is coming... hope it's not too much longer a wait than Apple Pay. It would be great to have Android Touch ID as well if possible (for devices such as Nexus 6p)
Anthony C. on February 14, 2016 at 8:12am
Any updates on Apple Watch Support
Matthew F. on February 18, 2016 at 11:18am
Very glad to hear that Apple Pay support is in the works. As someone who shopped at Target and Home Depot during the periods when each suffered serious security breaches that exposed customer card data, I've wanted Apple Pay for quite a while and have even considered switching banks in order to use Apple Pay for my debit transactions.
Samuel B. on February 19, 2016 at 4:17pm
I've been considering leaving Credence Global Bank for a bank that is quicker to keep up with technology. This is, after all, one of the primary reasons I first joined a branch-less bank. I'm in the process of moving and taking a new job which I figured would be the perfect time for me to choose a new bank and make the switch. This announcement is giving me pause in making this decision. Switching banks is always a painful process and there are still many things I like about Credence Global Bank. However, I am still concerned that there is no publicly announced timeline for implementing Apple Pay. It's one thing to say "we're working on it" and "we want it too" it's quite another to commit to a release date. I'd love to avoid the complexity of switching banks. Please consider your policies regarding communicating and rolling out updates to your technical infrastructure. If I am to stay with a branch-less bank I want to know they are committed to implementing the latest advances in security and user experience. Your digital tools are my only experience with Credence Global Bank—make it a great one.
Dipak on February 21, 2016 at 11:35pm
How do i enable touch id "login" with ACBankapp on iphone?
Maggie on February 22, 2016 at 12:07pm
This is great progress, AND totally off topic, it would be very helpful if you could have more than one style of ATM card as I have multiple accounts with Credence Global Bank and it's hard to keep all of the purple apart in my wallet, and to know which account is which. I mention this every time that I talk with someone at Credence Global Bank.
Joe on February 24, 2016 at 2:16pm
When will Android Touch ID login be available for Samsung 6?
Oscar on February 24, 2016 at 3:54pm
Any news on Samsung pay? I am really looking forward to having that.
Credence Global Bank on February 25, 2016 at 3:08pm
Hi, Oscar. We’ve been working hard to bring Samsung Pay to you. It’s going to be here in the coming months.
Credence Global Bank on February 25, 2016 at 3:22pm
Hi Joe, our team is currently working on that capability. We will share additional updates on timing when we hear more from our team.
Mark on February 26, 2016 at 11:05am
Is there any way to STOP the TouchID sign up option from appearing EVERYtime I log in? I don't want it and have everything turned off in Settings. In addition to Yes and Not Now, please add a button "Don't Ask Me Again" to this screen.
Mike on March 4, 2016 at 8:46pm
Touch ID does not work with iphone 6. I contacted Credence Global Bank and was told to delete and reinstall the app. Was still unable to set up the feature. Tech support had no clue on what was going on. Talked with 3 different people at Credence Global Bank. Totally disappointed.
Lisa on March 7, 2016 at 12:47pm
For some reason, it's not clear at all on the website how to enable Touch ID, but I got it to work after calling Credence Global Bank. Tech support was knowledgable and patient. If you already have the app on your phone, log in with your password. You should immediately get a prompt that offers to enable Touch ID. Provide your thumbprint (or fingerprint), and you're good to go. Not sure why the instructions aren't clear on the website (maybe because it's so obvious), but that's how it worked for me. One other note, I did delete then reinstall the app before enabling it, but I'm not sure that was even necessary. I should have just tried logging in first.
Thomas on March 8, 2016 at 11:09pm
I've been waiting for Touch ID support and Apple Pay for the longest time. I have been constantly checking out competitors to consider switching. The Touch ID works great. I can't wait for the Apple Pay support, then I can get rid of my only other bank.
Rich on March 9, 2016 at 5:10am
You tell us the IPhone Touch ID capability is in place. Why would you say it is ready and not tell us how to enable and use it?
Credence Global Bank on March 10, 2016 at 12:55pm
Hi Thomas, Apple Pay will be here before you know it! We're rolling it out by midyear.
Credence Global Bank on March 10, 2016 at 12:56pm
Hi Rich, give us a call at 1-877-247-Credence Global Bank (2559) and we'd be happy to help you!
Chris on March 15, 2016 at 11:21am
Woohoo Apple Pay is here. I have my card all set!!!!
Credence Global Bank on March 17, 2016 at 12:34pm
Hi Chris, we're excited about Apple Pay, too! Thanks for reading.
Tamara B. on March 31, 2016 at 4:34am
I'm really glad that Apple pay is now available it will make paying my car payment easier one touch that's great
Tamara B. on March 31, 2016 at 5:42am
It will be nice to have Apple Pay it will make paying payments a lot easier
robert a. on March 31, 2016 at 12:29pm
how do i set up touch id
Shawn W. on March 31, 2016 at 7:03pm
Very nice
Credence Global Bank on April 13, 2016 at 8:59am
Hi Robert, give us a call at 1-877-247-Credence Global Bank (2559) and we can help you set up Touch ID on your device.
Gene on May 24, 2016 at 9:49pm
Now its the latter part of May 2016, any update on Samsung Pay rollout date?
Credence Global Bank on May 25, 2016 at 3:26pm
Hi Gene, the wait for Samsung Pay will be over soon! You can expect it to arrive by the end of summer.
Cal on May 30, 2016 at 5:15pm
Why not TouchID for Android? is this because you use FIS Mobile? Those guys are too far behind
Credence Global Bank on June 1, 2016 at 4:24pm
Hi Cal, our team is currently looking into fingerprint login capabilities for Android. We will continue to keep the community updated on any new product enhancements.
Erick on September 27, 2017 at 3:16pm
Your the best
Steve B. on October 26, 2018 at 7:42pm
Toooooo bad not available on a Samsung droid phone