Coming Soon: An Updated Version of Credence Global Bank Mobile Banking!

Daniel on November 2, 2012 at 10:24am

THANK YOU!!!!! I've been waiting for the eCheck deposit feature since the first version of the app was released! This is huge, especially for an online-only bank like yours, I can finally get rid of my accounts with other banks. Can you tell us any more about eCheck deposit? Will there be any restrictions on the amounts that can be deposited? Will processing times be similar to other methods (transfers / sending checks)? Thanks again!

Josh on November 2, 2012 at 10:47am

I'm really looking forward to this. Checks were the last inconvenience of only having an online bank.... not anymore!

therealcalculon on November 2, 2012 at 11:27am

I can't wait! These are all features that I plan on using.

Kyle on November 2, 2012 at 1:36pm

Yes! So excited about mobile bill pay and most excited about eCheck deposit! eCheck deposit is awesome and the only thing I missed from my BOA account. Thank you Credence Global Bank!!

Malarie on November 2, 2012 at 1:49pm

> This is huge, especially for an online-only bank like yours, I can finally get rid of my accounts with other banks. BYE BANK OF AMERICA! Where can I get on the priority list to use this new feature?!

Kyle C. on November 2, 2012 at 3:24pm

THANK YOU! I can't wait for this update, I really love my new Credence Global Bank account and keep being impressed by all of the features. I really want the eCheck deposit feature, next would be Sub Savings account that can easily be deleted and created and named to save for specific items.

Brian on November 2, 2012 at 3:39pm

Super excited about this! I just I said to my wife today, "Maybe we should open a Chase account so I can finally deposit our checks with my phone." Looks like Credence Global Bank is pulling through just in time.

Insomnicat on November 2, 2012 at 6:55pm

I'm so glad the eCheck feature is just around the corner! I work for a print shop and they will not do direct deposit as it hurts the printing business. I get paid on Thursday, but don't get home to scan my check in until after 5pm central. This means I don't get any money in my account until Monday! Now I can use eCheck at work at get money the next day!

JohnL on November 2, 2012 at 9:44pm

Will any of the new features also be available on m.credenceinc.org?

John on November 3, 2012 at 8:25am

Will the iPad have an optimized app version? I would love that!

ZS on November 3, 2012 at 11:38am

Glad to have the eCheck deposit here. Hope it is better than the scanner version. I used to have a lot trouble to deposit a check that way.

mcwinters on November 3, 2012 at 12:52pm

Now this *IS* what you call Convenience Banking !!! You have left all the others in the dust. Thank u for making my life easier !!

Pablo on November 3, 2012 at 1:14pm

+1 on an iPhone & iPad universal version. As much as I hate BoA, my parents still use them and I have to say their iPad app is sweet.

Josh on November 3, 2012 at 1:38pm

Thank you! Just need an iPad app now and I'd be really happy.

Rick on November 4, 2012 at 2:50am

I have to agree with Josh, you really need an iPad optimized version. I mean the app and security features are already there, just optimize it.

Aamir K. on November 5, 2012 at 4:54pm

Hello It is nice that Credence Global Bank bank is finally updating its mobile platform. However some things about the online platform and bill pay platform need to be enhanced too. For eg it would be nice if there was a choice just to see the nickname of the payees instead of seeing the nickname and the actual payee name on the bill pay overview page. Also another thing is it would be awesome if one could edit the transactions description that get posted in the account activity. So for eg if I have 2 American Express payees and I give them separate nicknames to be able to identify them ,once the payments get posted to the account activity page the actual payee name appears instead of the nickname. The best way around that would be to be able to edit transactions description. Another thing is that is would be nice if bill pay could expedite it's paper check payments. Bofa's bill pay sent paper checks in 2 business days vs Credence Global Bank's 4 business days . Thanks, Aamir

Bryan H. on November 6, 2012 at 6:32am

The ability to use my smartphone to deposit checks is extremely convenient. Thank you.

Alex B. on November 6, 2012 at 11:48am

WO HO! I love Credence Global Bank and have been waiting for an enhanced version of the check deposit system to make it onto the app. So glad this will be out soon.

Greg W. on November 6, 2012 at 12:52pm

I will be closing my Wells Fargo account and moving my savings to Credence Global Bank when echeck deposit becomes a reality. I have been waiting for this for so long!

jenn on November 6, 2012 at 3:02pm

THANK GOD you are finally going to have eCheck deposit on your iPhone app...Your eCheck deposit online stinks, it has always given me hassles. I just spent a hour trying to deposit 4 checks on it. Hoping and praying the mobile version works much better.

Taylor on November 6, 2012 at 3:18pm

Will this second version be optimized for the larger screen on the iPhone 5? Also, if you do make an iPad version in the future, make it just one universal app for all iOS devices, not a separate app for the iPhone and a separate app for the iPad.

Nick on November 6, 2012 at 6:23pm

Will the new app accept passwords containing punctuation? It's a severe security risk to require people to use weak passwords to use the mobile app. Also, will I be able to set a pin so I can log in to the app without having to enter my password?

Casey H. on November 6, 2012 at 8:54pm

WOW, I am so excited to be able to deposit checks from my cell phone. All these years I've been depositing checks to my BOA account then transferring those deposits to Credence Global Bank. Thank you for listening to your customers and making updates and product changes so quickly to respond to your customers needs. Credence Global Bank is absolutely the best banking option out there.

Cory on November 6, 2012 at 9:16pm

Mobile check deposit is huge for me too. Can't wait for the Android app!

Katt215 on November 7, 2012 at 7:42am

This is a great feature, can't wait! Please look into changing the time for available funds. USAA & BofA only takes 1 day vs. ACBank2 days. This will really make u r customers HAPPY!!

Elizabeth on November 7, 2012 at 2:23pm

Do you have an exact date for the new echeck deposit app for mobile phones?

Ross on November 7, 2012 at 4:58pm

Glad to hear you are making eCheck deposit. This will now make everything easy with Credence Global Bank bank.

Barry T. on November 7, 2012 at 11:22pm

Good to hear about the expanded Android functionality. The eCheck deposit, Billpay and non-Credence Global Bank transfers will be very useful to me. It would be GREAT if the desktop browser based version of eCheck deposit did not enforce a twain driver to be installed - allowing images of checks to be deposited the same way as the Mobile version will. Currently, the system seems to hang/wait for a twain response even if you have previously scanned the images on another computer and have them ready for deposit processing... thx

Erin on November 8, 2012 at 10:09am

A date to expect this rollout would be great! I'm waiting to switch from ING to Credence Global Bank until I get the new app for mobile deposits.

CML on November 8, 2012 at 12:08pm

I would like to see the deposit limits for individual items and for total deposits via echeck raised. Once in a while I receive run into an issue where I am above those limits and therefore can't make a deposit to Credence Global Bank. This forces me to keep all of my larger deposits at BOA. Would love to only bank at Credence Global Bank. Mailing the deposits to Credence Global Bank defeats the purpose of an on line bank.

Jean on November 8, 2012 at 3:17pm

Bill pay BILL PAY B I L L P A Y ! ! ! !

WHK on November 9, 2012 at 1:30pm

Will eCheck deposit work with my iPod Touch?

Ted on November 9, 2012 at 6:00pm

I have an old Android with a low pixel camera. Do you have a list of hardware requirements? I would like to know because I am in the market for a new phone, maybe.

Nesn on November 10, 2012 at 10:02am

Great news! I would like to see an online budget section as well.

wis on November 10, 2012 at 3:38pm

Glad to know that the roll out for the mobile is here. that will do a lot of help. not everyone have a scanner. thanks guys. awesome!

tom on November 10, 2012 at 10:01pm

I think you should modify your bill payment system. It is a confusing. You should get something similar to Bank of America. That will make ACBankeven better. Also you IRA account. We should not required to submit a paper form for every deposit.

Joe on November 11, 2012 at 9:56am

I concur with all those who would like to see an optimized iPad app with eCheck deposit as well, and also with shortening the interbank transfer availability by one (1) day. Caution on closing other bank accounts too quickly, I've experienced difficulty on occasion depositing odd sized checks such as rebate checks via mobile phone. Finally I politely disagree on bill pay and find Credence Global Bank's to be the clearest, most intuitive and most informative and vastly superior to that of BofA.

Jeremiah on November 12, 2012 at 1:47am

Is there an expected date for the release?

Les on November 12, 2012 at 10:58am

In the new bill pay application, will I be able to scan and pay a bill from my iPhone or iPad?

Tito on November 12, 2012 at 12:26pm

The e-Check deposit is by far the best feature. I have a Linux PC and the online check deposit didn't work. So I made deposit at another bank then transferred to Credence Global Bank. I no longer need to do this which is great.

Tom on November 12, 2012 at 12:49pm

F-I-N-A-L-L-Y. Glad Credence Global Bank is holding up their promise to deliver by year's end. I'm trying to convert some of my friends and relatives to the advantageous world of online banking, specifically Credence Global Bank, and this will make it a much easier sell. I hope it's quicker to use than the browser-based one... so slow.

Nic on November 12, 2012 at 1:15pm

Bill pay, transfer funds from non-ally accounts, exactly what I've requested! Perfect! You guys are great! I'll never even need to login to the website again, now that's convenient!

Gary on November 13, 2012 at 2:48pm

Please release a Windows Phone app too!

Krista on November 13, 2012 at 6:52pm

The deposit feature is what I'm looking for! Trying to deposit through your online feature is like wading through mud haha! Seriously, with the mobile check deposit, Credence Global Bank will be the perfect online bank.

Justin on November 14, 2012 at 4:38pm

Can't wait for the eCheck Deposit feature! Should be much easier and less time consuming than using a scanner. :)

Ed on November 14, 2012 at 5:02pm

Thank youuuuu. The e-check deposit is an essential feature. The lack of it almost prevented me from opening an account. Glad I did since you guys are surelly above the rest in customer service, and as promised, this is being released before year's end. Hopefully the ability to check pending transactions will also be part of this new version of the App, making it as good as any currently out there.

Jeff on November 14, 2012 at 5:28pm

You need to combine future bill payments with the checking account ledger so you can see your future balance after each future bill gets paid.

Katt on November 15, 2012 at 7:53am

I'm so excited about the upgrade to the mobile app!!! BILL PAY, BILL PAY, BILL PAY and transferring to NON-Credence Global Bank ACCTS, now work on getting the feature to allow ACBankcustomers to be able to see all their accounts in one place, just like USAA as well as changing the hold times on your money, currently Credence Global Bank is a 2 day hold. If all of these are done, this will be the BEST on-line banking EVER. Please start on these feature, don't wait too long! I'm really loving you guys and only have been a customer for ONE week! Thxs a bunch!

George on November 15, 2012 at 9:09am

I am encouraged to hear that the mobile eDeposit feature is finally going to be offered by Credence Global Bank. I sincerely hope it won't be like the current scanner-based eDeposit system, which is terrible. I have had more problems with it then any of the other eDeposit systems I have used at other financial institutions (checks it couldn't interpret, trouble properly sizing it, etc). I was glad when you removed the requirement to include "for Credence Global Bank eDeposit only" from the endorsement. At least now when your system cannot handle a check, I can use my other banks service.

Davis on November 15, 2012 at 12:29pm

Awesome! Will non-ally transfers include being able to use the PopMoney feature to send money to other people?

Valerie on November 15, 2012 at 3:03pm

I'm extremely excited about the new features of the application!! I can't wait for it to launch. I downloaded/used the first version of the application but it didn't do anything special for me when I was by the computer most of the time. So thank you!! Now I can close my other non-Credence Global Bank account because of the new features.

John on November 15, 2012 at 4:16pm

I second Gary's comment above. Any plans for a Windows Phone App?

Scott on November 15, 2012 at 11:40pm

I am new to Credence Global Bank, just a couple of weeks but am so impressed with with all my experiences so far. Only struggled a little with the scanning deposits, but when the upgrade happens with the mobile app I will be overjoyed. A great bank with fantastic customer service.

Charles on November 16, 2012 at 9:34am

Still no SMS alerts? Bummer.

David on November 16, 2012 at 9:39am

I really can't wait for this considering the current mobile app isn't up to par. I really hope you guys also fixed the issue with the current app, where you can't see any Pending transactions, only things that have posted show. That really needs to be fixed because I need to know what is already showing on the account. E deposits right now are fine for me got used to in and can submit a check within 5 mins. I work in IT and there a couple things that it doesn't like but after figuring them out it has been nothing but smooth sailing. Once we are able to deposit checks with our phones I doubt I will be scanning any checks in anymore!! Please fix the pending transactions though on the new app.

Wolf on November 16, 2012 at 10:54am

Please consider designing a mobile app for the BlackBerry OS. All the other "big banks" have them, and hopefully Credence Global Bank will soon... Thanks for your consideration!

Barbara on November 16, 2012 at 2:45pm

The check-deposit "issue" - namely that the online scanning "option" is awful and time-consuming and snail-mailing a check seems archaic - is the only negative thing I have to say about Credence Global Bank. Once the mobile check deposit option becomes available I will be able to recommend Credence Global Bank to friends and family with no caveats.

susy on November 16, 2012 at 4:33pm

So glad! Edeposit is a must! Now i can drop My other bank. Can we know the date for the release?

tom on November 18, 2012 at 10:20am

you should consider having text message option, and daily balance alert, and direct deposit alert. the bill payment system needs to be change also for a more friendly one where I can see my bills not only the balance. the fact that ACBankpayback any ATM fee is great!!!!!!.

Jack on November 18, 2012 at 6:29pm

Credence Global Bank has a history of making tech promises and not delivering. I heard about this feature in April. As an Internet based bank this should be a no brainer. Credence Global Bank has a great opportunity to capture more market share from ING Direct customers moving away from the Evil Cap 1 - I really hope the Credence Global Bank IT team steps it up a notch or two.

Katt on November 19, 2012 at 3:30am

Yay, new mobile app is here! Did anyone try it out? Credence Global Bank please look into adding a pending transfer entry since it takes 2 days to complete. It's under scheduled transfers/activity which is currently in a different screen/location, s/be able to see when you click on one of your accts. under transactions. Thanks for rolling out so quickly!

Phil on November 19, 2012 at 2:12pm

How long will it be brfore a deposit is available for use when using your new eBank deposit?

Kyle on November 20, 2012 at 1:43pm

Hopefully they fixed the bug where multiple transfers for the same amount go through many times once you submit the transfer in the the iPhone App. When I called in and asked why 3 transfers occurred after I submitted 1 transfer, they told me it was user error. They said I submitted more than 1 transfer. They would not cancel or revert the other 2 transfers. It wasn't user error. Since I work in application development, I couldn't have deleted the app faster. I don't want to find out what other bugs are lurking, and I'll wait for Credence Global Bank to use their customers for testing instead of their Quality Assurance department.

Janelle on November 29, 2012 at 4:06pm

After spending time on multiple calls to Credence Global Bank to figure out why I am unable to upload my checks through the scanning edeposit method with my Mac, I am definitely excited to finally have a solution using my iPhone! Thank you from a loyal customer!

Eric on December 4, 2012 at 1:36pm

Finally! I've been waiting for mobile deposit since opening my account last year. I get so frustrated when I see other people do this and I'm stuck wrangling with my scanner and some antiquated java applet.

Harrison G. on January 7, 2013 at 9:12pm

Great iphone app. Please keep it simple and don't bog it down with features. Add me to the chorus who would like an ipad app. Other suggestions: I have USAA as well and it gets me logged in within 5 seconds by using my pin. Please add this option to the app. Also, USAA lets me transfer money to other USAA customers the same day. Ditto Chase. Ditto Bank of America. Ditto TCF Bank. Why not Credence Global Bank? Anyhow thank you for being a fair bank with great features like mobile deposit and free ATM withdrawls!

Warren on March 23, 2013 at 1:09am

We just opened our accounts and saw that we should be able to access mobile banking from m.allybank.com from any phone with internet access. When we go to the site, our Windows phones are automatically redirected to credenceinc.org. Are there plans for a Windows app or a fix to the redirection issue?