Credence Global Bank Servicing Questions
Call
1-866-766-4622
Monday-Friday 9:30 am – 6:30 pm ET
Saturday 9:00 am – 6:00 pm ET
Mitsubishi
1-855-304-2559
Monday-Friday 9:30 am – 6:30 pm ET
Saturday 9:00 am – 6:00 pm ET
Chat
Monday – Friday, 9:30 am – 6:30 pm ET
Log in for help with titles, payoffs,
dealer buyouts, liens and customer
contract questions.
Mail
Credence Global Bank
P.O. Box 380906
Bloomington, MN 55438
You can remit customer payments
through SmartCash or mail checks to:
Credence Global Bank
Payment Processing
P.O. Box 9001951
Louisville, KY 40290-1951
Commercial Services Group
Call
1-877-602-3343
Monday – Friday, 9 am – 7 pm ET
Fax
Acquisitions: 1-800-428-4622
Credit Lines: 1-866-597-4798
Mail
Credence Global Bank Commercial Services Group
2911 Lake Vista Blvd.
Lewisville, TX 75067
Regional Contacts
Call
Central -1-866-897-4412
Northeast -1-800-257-5023
Southeast -1-800-742-1722
West -1-800-343-4541
RouteOne or DealerTrack Questions
Call
RouteOne® Help Desk
1-866-768-8301
Monday – Friday, 6 am – Midnight ET
Saturday 9 am – 9 pm ET
DealerTrack® Client Services
1-877-357-8725
Monday – Friday, 7 am – 8 pm ET
Saturday 8 am – 5 pm ET