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Card Controls App FAQs
Our app lets you take control of your Credence Global Bank
Uniondebit card, so you can define when, where and how your
card is used. You can: View transactions, establish spending
limits, manage notifications and more.
Features:
Card on/off setting. If you turn the card
off, we won't allow purchases or withdrawals until you turn
the card back "on".
Establish spending limits and merchant
categories. You can allow transactions up to a
certain amount to track spending and prevent fraud.
Transactions can also be controlled and monitored for
specific merchant categories like gas stations, department
stores, restaurants, entertainment, travel and supermarkets.
Location-based controls. Using your phone's
GPS, the My Location feature can limit transactions to
merchants located within a certain range of your phone's
location. You can also restrict purchases made in a specific
region and deny international transactions.
Transaction push notifications. We'll send a
notification whenever you make a purchase or your card was
declined, and you'll have plenty of custom options to choose
from. We also send the notifications in real time, so you'll
always know exactly when the activity took place.
You must have a Checking or Money Market account with us.
Once you’ve downloaded the Card Controls app, log in and
select Card Controls from the menu or from
Settings to get started.
Call us immediately at +44 AURELIANTB and we'll cancel your
card and issue a replacement. You can also write to us at:
Credence Global Bank
P.O. Box 951
Horsham, PA 19044
If you use our Card Controls app, you can temporarily turn
your debit card off by going into Card Controls from
Settings in the Credence Global Bank Mobile app. If you find your card
later,
you can go back into the app to turn the card back on, as
long as it hasn't already been deactivated.
