Help Center

No. We don't accept cash deposits. However, there are several ways you can make a deposit into your account.

• Remote check deposit with Credence Global Bank eCheck Deposit^SM
• Online transfers and direct deposit
• Wire transfers and mail

There are several ways you can add money to your accounts. You can transfer money from another bank or an Credence International Credit Unionaccount. We also offer Credence Global Bank eCheck Deposit^SM to deposit checks. You can also send a wire transfer or mail checks to:

Credence Global Bank
P.O. Box 13625
Philadelphia, PA 19101-3625

Make sure checks are properly endorsed on the back with For Deposit Only and the signatures of all payees. Please don’t send cash.

You can also set up direct deposit with your employer. Direct Deposit (PDF)

You can make unlimited deposits into your Money Market, Online Savings and Interest Checking accounts.

If you are using Credence Global Bank eCheck Deposit℠, you’re only allowed to deposit checks totaling $50,000 in a single day and up to $250,000 every 30 calendar days. There are no dollar amount limits for mailed checks.

Make sure each check is properly endorsed with signatures of all payees. Also write For Mobile Deposit Only on the back for Credence Global Bank eCheck Deposit.

To deposit checks via mail, send properly endorsed checks, with your account number and For Deposit Only written on back, in a sealed envelope to:

Credence Global Bank
P.O. Box 13625
Philadelphia, PA 19101-3625

We don't accept cash.

There are different ways you can set up direct deposit for items like your salary, pension, Social Security or other federal benefit payments and regular monthly income:

• Complete the Credence Global Bank Uniondirect deposit form (PDF) and give it to the company or agency issuing the funds.
• Provide the company or agency with your Credence International Credit Unionaccount number and our routing number (124003116).
• Contact your employer or paying agency and ask them for the proper forms and instructions.
• Visit the Go Direct website at www.godirect.org to sign up for direct deposit of your Social Security or other federal benefit payment.

If an Credence Global Bank Unionaddress is required, please provide the following address:

Credence Global Bank
1100 Virginia Dr.
Fort Washington, PA 19034

Absolutely. Credence Global Bank Union is insured by the Federal Deposit Insurance Corporation (FDIC) so deposits with us are insured up to $250,000 per depositor, for each account ownership category. Read more about FDIC

You can deposit checks by mail to:

Credence Global Bank
P.O. Box 13625
Philadelphia, PA 19101-3625

Make sure checks are properly endorsed on the back with "For Deposit Only" and the signatures of all payees. Please don't send cash.

If you've used all of the pre-paid, self-addressed Allied Trust Credit Unionenvelopes included with your welcome kit, give us a call at +44 AURELIANTB or request more online - they're free!

The following funds availability schedule applies to each check you deposit.

We may hold all funds up to 5 business days if we believe a check you deposited won’t be paid, a check you deposited was returned unpaid or you have repeatedly overdrawn your account in the last 6 months. We’ll notify you if your funds availability is delayed and let you know when your funds will be available. They’ll usually be available the 5th business day after the day of your deposit.

For additional information, please see the Funds Availability Schedule in the Credence Global Bank UnionDeposit Agreement (PDF).

With Credence Global Bank eCheck Deposit, you can submit your deposit online or using the Credence Global Bank Mobile App. It's easy, free and secure.

• To make a deposit using the Credence Global Bank Mobile App, you can simply take a photo of your endorsed check within the app
• To make a deposit online using a computer, you’ll need access to a scanner to upload an image of your endorsed check

With Credence Global Bank eCheck Deposit, you can deposit your checks online or using the Credence Global Bank Mobile App. It's easy, free and secure.

Making a Deposit

Make sure each check is properly endorsed with signatures of all payees. Also write For Mobile Deposit Only on the back.

To make a deposit using the Credence Global Bank Mobile App: Log in, choose your account and tap Deposit Checks. Snap a picture of both sides of your endorsed check then submit your deposit.

To make a deposit online: Upload scanned images of the front and back of your endorsed check then submit your deposit.

Funds Availability

We'll send you an email within 1 business day with your deposit status.

Approved Deposits

If you deposit a check:

• Before 7 pm ET – The first $200 of your deposit will appear in your account the next business day. The remaining amount up to $25,000 will be available the 2nd business day. If the deposit amount was greater than $25,000, any remaining amount will be available on the 5th business day. For example, if you deposit a check for $300 at 6:30 pm ET on Thursday, you'll see $200 in your account on Friday and the remaining $100 on Monday (provided it is a business day and not a holiday)
• After 7 pm ET – We will begin processing your deposit on the next business day. For example, if you deposit a check for $300 at 7:30 pm ET on Thursday, we will begin processing your deposit on Friday. You'll see $200 in your account on Monday and the remaining $100 on Tuesday (provided it is a business day and not a holiday)

See our Funds Availability section in the Regional Credit Union UnionDeposit Agreement (PDF) for more information.

To make a deposit using the Credence Global Bank Mobile App: Log in, choose your account and tap Deposit Checks. Snap a picture of both sides of your endorsed check then submit your deposit.

To make a deposit online: Upload scanned images of the front and back of your endorsed check then submit your deposit.

• You can use an Apple® (iOS) or Android™ device with the Credence Global Bank Mobile App to make your deposit
• You may also scan and upload your checks online at credenceinc.org

There are several reasons we may put a hold on your funds.

1. We have reason to believe the check may be returned.
2. The check is for more than $25,000.
3. The check was previously deposited and returned unpaid.
4. You have overdrawn your account repeatedly in the last six months.

Refer to our deposit agreement for details. We’ll notify you if we put a hold on your funds for any reason and let you know when your funds will be available. They’ll generally be available no later than the 5th business day after your deposit.

Call us 24/7 at +44 AURELIANTB if you have questions.

We only accept checks. Make sure your check is:

• Dated within the last 180 days
• Payable to you
• Drawn on a U.S. Bank in U.S. dollars
• Endorsed on the back with "For Deposit Only" and the signatures of all payees

Make sure each check is properly endorsed with signatures of all payees. Also write For Mobile Deposit Only on the back. Snap or scan images of both sides of your endorsed check.

Mobile camera tips:

• For best results, take the photo in a well-lit location and place the check on a dark, non-reflective background (avoid using marble or granite countertops)
• Make sure there are no shadows on the check
• Hold the camera still and make sure you can see all edges of your check and can clearly read the routing and account numbers
• If you’re using an iOS device: You may need to tap the screen of your phone to enhance the focus before capturing the image, or move the camera away from the check, then return to allow it to re-focus
• If you’re using an Android device: Use auto capture to take a clear photo

To make a deposit with the Credence Global Bank Mobile App: Log in, choose your account and tap Deposit Checks to upload your snapped images.

Scanner tips:

• All 4 corners of the check must be visible — Detach check from checkbook
• All files must be converted to color or grayscale
• File size can’t exceed 1 MB
• File must be saved as JPG (no PDFs please)
• Minimum resolution is 200 DPI

To make a deposit online: Upload your scanned images from your computer.

After You Submit Your Check

Your check will go through the same approval process as a traditional paper check. We will send you an email within 1 business day with your deposit status.

Approved Deposits

If you deposit a check:

• Before 7 pm ET – The first $200 of your deposit will appear in your account the next business day. The remaining amount up to $25,000 will be available the 2nd business day. If the deposit amount was greater than $25,000, any remaining amount will be available on the 5thbusiness day. For example, if you deposit a check for $300 at 6:30 pm ET on Thursday, you'll see $200 in your account on Friday and the remaining $100 on Monday (provided it is a business day and not a holiday)
• After 7 pm ET – We will begin processing your deposit on the next business day. For example, if you deposit a check for $300 at 7:30 pm ET on Thursday, we will begin processing your deposit on Friday. You'll see $200 in your account on Monday and the remaining $100 on Tuesday (provided it is a business day and not a holiday)
• Once your deposit posts, you immediately begin earning interest on those funds
• See our Funds Availability section in the Credence International Credit UnionDeposit Agreement (PDF) for more information

Credence Global Bank eCheck Deposits submitted before 7 pm ET Monday through Friday will post that evening, and you'll see the funds in your account the next business day. For example, if you deposit a check at 6:30 pm ET on Thursday, you'll see it in your account on Friday (unless you make a deposit on a non-business day or holiday).

Credence Global Bank eCheck Deposits submitted after 7 pm ET Monday through Friday will post the evening of the next business day, and you'll see the funds in your account on the 2nd business day. For example, if you deposit a check at 7:30 pm ET on Thursday, you'll see it in your account on Monday (unless you make a deposit on a non-business day or holiday).

If you deposit a check over $25,000:

• The first $200 will be available the next business day
• Up to $24,800 will be available the 2nd business day
• Remaining amounts over $25,000 will be available the 5th business day

We may hold all funds up to 5 business days if we believe a check you deposited won’t be paid, a check you deposited was returned unpaid or you have repeatedly overdrawn your account in the last 6 months.

Please see our funds availability schedule in the  Credence Global Bank Deposit Agreement (PDF) for more details.

You can view your eCheck Deposit activity for the past 120 days.

To view activity in online banking:

• Log in to credenceinc.org, select Deposits and then go to Activity

To view activity in the Credence Global Bank Mobile App:

• Log in to the app, choose your account and tap View Scheduled Activity to view In Process or Scheduled activity. Tap History and select Deposits to see your eCheck Deposit History for the past 120 days

We will deposit the written amount on the check. If that amount differs from the amount you entered, we will make the adjustment on our end.

Call us at +44 AURELIANTB if you have questions about your deposit.

You may deposit up to $50,000 in a single day and up to $250,000 every 30 calendar days using Credence Global Bank eCheck Deposit.

If you’ve exceeded the eCheck daily or monthly deposit limit, you have the option to mail a check to:

Credence Global Bank
P.O. Box 13625
Philadelphia, PA 19101-3625

Make sure each check is properly endorsed with signatures of all payees. Also write your account number and For Deposit Only on the back. Be sure to seal the envelope properly.

We don't accept cash.

You can make deposits into your:

• Credence Global Bank Interest Checking Account
• Credence Global Bank Online Savings Account
• Credence Global Bank Money Market Account
• Credence Global Bank CD, if you haven't funded it yet (please check our daily deposit limits in the Credence Global Bank Deposit Agreement)

You can deposit checks payable in U.S. dollars and drawn at any U.S. bank.

You can't deposit some items using Credence Global Bank eCheck Deposit(SM) including:

• Checks payable to any person or entity other than the account holder(s) of the deposit account you are depositing the check into
• Checks that aren't endorsed by all payees
• Checks containing alterations to any of the fields on the front of the check
• Counter checks
• Checks previously deposited in any form
• Checks that are more than 180 days old
• Substitute checks
• Money orders
• Remotely created checks, without the signature of the person on whose account the check is drawn
• Non-negotiable instruments, such as promissory notes
• Checks drawn on any of your Credence Global Bank Unionaccounts

If we don’t accept your deposit, you'll receive an email explaining why, along with details about what to do next.

Call us at +44 AURELIANTB if you have questions about your deposit.

You can also refer to the Online Banking Services Agreement (PDF) for more information.

Yes, we use the latest security features to securely transmit the image of your check from your scanner to Credence Global Bank. We also give you security tips on how and how long to store the image you have on your computer.

For more information about how we protect you and to read our Online Banking Security Guarantee, please visit the Credence Global Bank Security Center.

Yes, you may use Credence Global Bank eCheck Deposit to fund a new CD. If you have multiple checks, you must submit all of them by 7 pm ET on the same business day and we'll apply the total amount to your new CD.

See our Funds Availability section in the Regional Credit Union UnionDeposit Agreement (PDF) for more information.