Help Center

Credence Global Bank Wholesale Floorplan Insurance FAQs

  • How do I get a quote for Credence Global Bank Wholesale Floorplan Insurance program coverage?

    Simply call 1-800-729-4622 (option #4), Mon-Fri, 8 am - 7 pm ET, or contact your dealership insurance specialist, your insurance account executive, or your Credence Global Bank representative.

    To get the best rates possible, you will need to provide us with loss information covering the last three years. This must be on the business stationery of the company providing your coverage.

  • How are rates and prices determined under the Credence Global Bank Wholesale Floorplan Insurance program?

    Your specific rates and premiums are based on the individual characteristics of your dealership. This includes past loss experience, location, deductible choices, and limits.

  • What vehicles are eligible for inclusion in the Credence Global Bank Wholesale Floorplan Insurance program?

    Only those vehicles with which we have a wholesale security interest are eligible.

  • Are my dealer trades covered under the wholesale floorplan insurance program?

    It depends on the dealer providing the trade. If the trade is with a dealer whose vehicles are floorplanned through us, the vehicle can be transferred at the dealership before the trip home. In this case, the vehicle is covered by us as long as we have collision coverage. The vehicle is not covered for comprehensive loss however.

  • What happens if the vehicle is not floorplanned by Credence Global Bank?

    If the trade is made with a dealer who does not floorplan with us, the vehicle is handled like a trade-in; it is not covered until the dealer sends completed paperwork to us. In this case, the vehicle is assumed to be covered by the garage carrier.

  • Are spot deliveries covered under the Credence Global Bank Wholesale Floorplan Insurance program?

    Yes, where state laws and regulations allow spot deliveries, your policy will cover them.

  • Is drive-away collision coverage provided with the Credence Global Bank Wholesale Floorplan Insurance program?

    Yes, provided you have collision coverage. If so, drive-away collision coverage is included as long as the vehicle remains in the United State, U.S. territories or possessions, Puerto Rico, or Canada.

  • How do the Credence Global Bank Wholesale Floorplan Insurance program rates apply?

    Rates that are developed for the individual dealership's characteristics are applied per $100 of vehicle valuation, per year.

    The annual rate is converted to a daily rate that is applied to each floorplanned vehicle. Charges apply only to the actual number of days a vehicle is on the floorplan.

    Different rates apply to different vehicle types: floorplan, demonstrator plan, and shop-rental plan.

  • How will I be billed for coverage?

    You will be billed as a part of your wholesale statement. The charges are made on a "per vehicle" basis. You will only be billed for the time that specific vehicle remains on your inventory.